Repairing Office Applications in Windows 10/11
How to Repair Office Applications in Windows 10/11
If your Microsoft Office applications (Word, Excel, Outlook, etc.) are crashing, not opening, or behaving unexpectedly, repairing the installation can often resolve the problem. Windows 10 and Windows 11 provide two built-in repair options: Quick Repair and Online Repair. These tools can fix most common issues by checking for and replacing corrupted files, resetting settings, or resolving conflicts without needing a full reinstallation of the Office suite.
This guide will walk you through the steps to repair your Office installation to get your applications working correctly again.
Understanding the Repair Options
Quick Repair: This is the faster option and can fix most common issues without an internet connection. It works by scanning for and replacing corrupted files on your local machine. It’s a good first step for minor problems.
Online Repair: This is a more thorough solution. It requires an internet connection because it downloads and replaces all the necessary installation files from Microsoft’s servers. It is the most effective solution for more deeply rooted problems that Quick Repair can’t fix.
Пошаговое руководство
The repair process is similar for both Windows 10 and Windows 11, though the menu names may differ slightly.
Solution 1: Use the Apps & Features Menu (Windows 10) or Installed Apps Menu (Windows 11)
Нажмите сочетание клавиш Windows + I, чтобы открыть «Параметры».
Navigate to Apps > Apps & features (Windows 10) or Apps > Installed apps (Windows 11).
Scroll down the list and find your Microsoft Office product (it might be listed as Microsoft 365, Office 2021, etc.).
Click on the three-dot menu next to it (or click the entry itself) and select “Modify”.
A User Account Control prompt may appear; click “Yes” to proceed.
In the new window that appears, you will be given the choice between “Quick Repair” and “Online Repair”.
Solution 2: Choose and Run a Repair Option
For Quick Repair: Select “Quick Repair” and click “Repair”. This should only take a few minutes.
For Online Repair: If Quick Repair doesn’t solve the problem, go back to the same menu and select “Online Repair”. Click “Repair”. This process will take longer as it needs to download files, and you will not be able to use any Office applications during this time.
Once the repair is complete, restart your computer and try opening your Office applications again.
Solution 3: Use the Control Panel
This is an alternative method to access the same repair tools.
Press the Windows key + R, type control and press Enter to open the Control Panel.
Go to Programs > Programs and Features.
Find your Microsoft Office product in the list, right-click it, and select “Change”.
You will be brought to the same repair window as in the previous solution, where you can choose between Quick Repair and Online Repair.
Часто задаваемые вопросы
Q: Will I lose my documents or settings if I run a repair?
A: No. Both Quick Repair and Online Repair are designed to fix the Office installation itself, and they will not delete your personal documents, spreadsheets, or other files. Some custom settings might be reset, but your data is safe.
Q: The repair process keeps failing. What should I do?
A: If both repair options fail, the Office installation might be too corrupted to be repaired. The next step is to use the Microsoft Support and Recovery Assistant tool to perform a complete and clean removal of Office before reinstalling it from scratch.
Q: My Office apps are still crashing. What else can I check?
A: If repairing doesn’t work, consider these other troubleshooting steps:
Update Office: Go to File > Account in any Office app, click “Update Options,” and then “Update Now.”
Disable Add-ins: Start the Office application in Safe Mode (winword /safe in the Run dialog) to see if a faulty add-in is the cause. You can then disable add-ins from the Options menu.
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