INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are the digital products I purchase legal?

Absolutely. According to the Turkish Supreme Court’s ruling in 2015, the sale of digital licenses and OEM products is fully legal and valid. All products we offer are original, licensed, and sourced through legal channels.

 

Are the licenses valid in audits?

Yes. All Retail licenses we provide are official, invoiced, and accepted in all audit procedures.

 

Do you provide invoices?

Yes, an electronic invoice (e-invoice) is sent to your registered email address with every purchase.

 

Can I shop without creating an account?

Yes, registration is not mandatory. However, by creating an account, you can benefit from exclusive discounts and promotions.

 

How do I create an account?

Simply click the “Sign Up” button at the top of our homepage and fill out the short registration form.

 

How will I receive my order?
  • Digital products: Delivered instantly to your registered email address after payment confirmation.

  • Physical products: Shipped via courier to the address you provide during checkout.

I have no technical knowledge for installation. Can you help?

Certainly. A detailed step-by-step installation guide is provided with your purchase, and our support team is ready to assist you at every stage.

 

Is my payment information secure?

Yes. All transactions are secured with 256-bit SSL encryption and 3D Secure authentication. Your card details are never stored or shared with third parties.

 

How can I return a product?

İade talebinde bulunmak isterseniz, lütfen satın alma tarihinden itibaren 30 gün içinde {info@gamerscafe.co} adresinden müşteri hizmetlerimizle iletişime geçin. İadeler yalnızca ürünün kullanılmamış ve orijinal durumunda olması koşuluyla kabul edilir. Dijital ürünler ise yalnızca kullanılmamış ve etkinleştirilmemişse iade edilebilir.

 

Will you restock items marked as “out of stock”?

Yes, we regularly update our stock. If an item is out of stock, please check back soon or contact us to be notified when it becomes available again.

 

Where can I ship my order?

We ship to addresses within {shipping regions/countries}. Please ensure your shipping address is complete and accurate during checkout to avoid delays.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS